1. Introduction
Blown Away Salon/Bon Air Barbershop ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website blownawaysalonky.com, submit a contact form, or interact with our services.
By using our website or submitting your information through our contact forms, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our website.
2. Information We Collect
We collect several types of information from and about users of our website, including:
2.1 Information You Provide Directly
When you submit a contact form, appointment request, or inquiry through our website, we collect:
- Contact Information: Your name, email address, phone number, and any other information you choose to provide in the message field.
- Service Preferences: Information about the services you are interested in.
- Consent Records: Your opt-in choices for email communications, SMS/text messages, and acceptance of our Privacy Policy and Terms of Service, along with the page URL and timestamp of consent.
2.2 Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
- Usage Data: IP address, browser type, operating system, pages visited, time and date of visit, time spent on pages, and referring website.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior. See Section 8 (Cookies and Tracking Technologies) for details.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To respond to your inquiries, schedule appointments, provide quotes, and deliver the hair care and grooming services you request.
- Communication: To contact you via email or phone regarding your service request, appointment confirmations, or follow-up communications. If you opt in, we may also send promotional emails or text messages about our services, specials, and updates.
- Marketing (With Consent): If you opt in to receive marketing communications, we may send you information about new services, promotions, and events via email or SMS.
- Website Improvement: To analyze website usage, monitor performance, and improve our website's functionality and user experience.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes, and to protect our rights and the rights of our users.
4. TCPA Consent — Phone Calls and SMS Text Messages
The Telephone Consumer Protection Act (TCPA) regulates how businesses may contact you by phone or text message. By submitting a contact form on our website, you understand and agree to the following:
4.1 Optional Consent — Not a Condition of Purchase
When you submit a contact form, you will see separate, unbundled checkboxes for:
- Email opt-in (optional): Consent to receive marketing emails from Blown Away Salon/Bon Air Barbershop.
- SMS opt-in (optional): Consent to receive text messages from Blown Away Salon/Bon Air Barbershop about appointments, promotions, and service updates.
- Terms acceptance (required): Agreement to our Privacy Policy and Terms of Service in order to submit the form.
Consent is not a condition of purchase. You may decline to receive marketing emails or text messages and still receive service from us by contacting us directly at (502) 639-5524.
4.2 SMS/Text Message Terms
If you opt in to receive text messages:
- Message frequency may vary depending on your service requests and promotional campaigns.
- Message and data rates may apply based on your mobile carrier's plan.
- We may use an automated dialing system to send text messages.
- You may opt out at any time by replying STOP to any text message. You will receive a confirmation message when you opt out.
- For help, reply HELP or contact us at tamaramorris2@gmail.com.
4.3 Opting Out
You may withdraw your consent for email or SMS communications at any time:
- Email: Click the "unsubscribe" link in any marketing email we send.
- SMS: Reply STOP to any text message.
- Phone: Call us at (502) 639-5524 and request removal from our contact list.
5. CCPA/CPRA — California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) grant you specific rights regarding your personal information.
5.1 Your California Rights
You have the right to:
- Know: Request disclosure of the categories and specific pieces of personal information we have collected about you in the past 12 months, the sources of that information, the purposes for collection, and the categories of third parties with whom we share your information.
- Delete: Request deletion of your personal information, subject to certain exceptions (e.g., legal obligations, fraud prevention).
- Opt Out of Sale or Sharing: Request that we do not sell or share your personal information for cross-context behavioral advertising. (Note: Blown Away Salon/Bon Air Barbershop does not sell personal information.)
- Correct: Request correction of inaccurate personal information.
- Limit Use of Sensitive Personal Information: Request limits on the use and disclosure of sensitive personal information (e.g., precise geolocation, health data). We do not collect sensitive personal information beyond what is necessary for service delivery.
- Non-Discrimination: Exercise your privacy rights without receiving discriminatory treatment (e.g., denial of service, different pricing).
5.2 How to Exercise Your Rights
To exercise any of the above rights, contact us at:
- Email: tamaramorris2@gmail.com
- Phone: (502) 639-5524
- Mail: 4218 Poplar Level Rd, Louisville, KY 40213
We will verify your identity before processing your request. You may designate an authorized agent to make a request on your behalf by providing written authorization.
5.3 Do Not Sell or Share My Personal Information
Blown Away Salon/Bon Air Barbershop does not sell personal information to third parties. We do not share personal information for cross-context behavioral advertising. If our practices change, we will update this Privacy Policy and provide you with an opt-out mechanism.
6. Multi-State Privacy Rights
If you reside in Colorado, Connecticut, Utah, Virginia, or other states with comprehensive privacy laws, you have rights similar to those described under CCPA/CPRA, including:
- The right to confirm whether we process your personal data and access that data.
- The right to correct inaccuracies in your personal data.
- The right to delete your personal data.
- The right to opt out of the sale of personal data, targeted advertising, or profiling.
- The right to non-discrimination for exercising your privacy rights.
To exercise these rights, contact us using the information in Section 5.2 above. We will respond to your request within the timeframe required by applicable state law.
7. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
7.1 Service Providers
We use trusted third-party service providers to operate our website and deliver our services, including:
- Formsubmit.co: Our contact form submissions are processed and forwarded to our business email via Formsubmit.co. Formsubmit.co does not store your information beyond delivery.
- Google Analytics: We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to collect anonymized data. Google's Privacy Policy.
- Google Maps: Our contact page includes an embedded Google Map showing our location. Google may collect data when you interact with the map. Google's Privacy Policy.
7.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
7.3 Business Transfers
If Blown Away Salon/Bon Air Barbershop is involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage, and deliver personalized content.
8.1 What Are Cookies?
Cookies are small text files stored on your device by your web browser. They allow websites to remember your preferences and recognize you on subsequent visits.
8.2 Types of Cookies We Use
- Necessary Cookies: Essential for the website to function (e.g., security, session management).
- Analytics Cookies: Used by Google Analytics to collect anonymized data about how visitors use our site.
- Performance Cookies: Help us understand which pages are most popular and improve website performance.
8.3 Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. Please note that disabling cookies may affect your ability to use certain features of our website.
For more information about cookies and how to manage them, visit www.allaboutcookies.org.
9. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
- Contact Form Submissions: Retained for up to 3 years to respond to inquiries, maintain service records, and comply with legal obligations.
- Consent Records: Retained for at least 4 years to comply with TCPA record-keeping requirements and defend against potential claims.
- Analytics Data: Anonymized usage data is retained by Google Analytics for up to 26 months.
When we no longer need your personal information, we will securely delete or anonymize it.
10. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of any login credentials or sensitive information you provide.
11. Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at tamaramorris2@gmail.com, and we will delete that information from our records.
12. Third-Party Links
Our website may contain links to third-party websites, services, or social media platforms (e.g., Google Maps, Facebook, Instagram). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
13. International Data Transfers
Your information may be transferred to and maintained on servers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our website, you consent to the transfer of your information to the United States and its processing in accordance with this Privacy Policy.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will post the updated Privacy Policy on this page with a revised "Effective Date" at the top.
We encourage you to review this Privacy Policy periodically. Your continued use of our website after changes are posted constitutes your acceptance of the updated Privacy Policy.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Blown Away Salon/Bon Air Barbershop
4218 Poplar Level Rd
Louisville, KY 40213
Phone: (502) 639-5524
Email: tamaramorris2@gmail.com
Last Updated: September 4, 2026